Dragonfly Aviation Privacy Policy

Contact details

Name: Captain Mark Cowley

Address: Red House Farm, Priors Marston, Southam, Warwickshire, CV47 7SS

Phone Number: 07860634760

E-mail: dragonflyaviation@btinternet.com

We are committed to protecting your privacy.

This policy explains when and why we collect personal data and how we use it, the conditions under

which we disclose it and how we keep it secure. We may use personal data provided to us for any of

the purposes described in this policy or for any other reason stated at the point of collection.

We endeavour to ensure that this policy is up to date with current legislation therefore it may

change from time to time. By using our website or engaging our services you agree to be bound by

this policy.

How secure is your data?

We take appropriate steps to ensure that all personal data you provide is secure.

Any information you send over the internet is open to interception and can never be guaranteed to

be 100% secure. Any information you therefore transmit to us by email is at your own risk. Once we

receive your information, we will make our best effort to ensure its security on our systems in

accordance with our internal procedures.

Who has access to your information?

Communication between us is confidential and we shall take all reasonable steps to keep

confidential your information except where we are required to disclose it by law, by regulatory

bodies, by our insurers, or as part of an external peer review. Unless we are authorised by you to

disclose information on your behalf this undertaking will apply during and after our engagement.

We engage third parties to provide, amongst other services, IT support, statutory maintenance and

software. Person identifiable information is not shared with or accessed by these third parties.

How can you exercise your rights?

All individuals have a right of access to their personal data. This right may be exercised by emailing

Capt Mark Cowley via dragonflyaviation@btinternet.com. We may charge for such a request in

accordance with applicable law and we will respond within the legally required time limit.

Why do we collect data from you?

We collect and process data in order to enable us to provide the services required and to consider

opportunities to develop our business model.

We do not usually rely on ‘consent’ to process your personal data as there is usually a legal basis for

the information we request. However, where we do process information based on consent, you

have the right to withdraw that consent at any time.

What data do you collect from website usage?

This website collects personal data to power our site analytics including; Information about your

browser, network, and device, Web pages you visited prior to coming to this website and your IP

address.

This information may also include details about your use of this website, including; Clicks, Internal

links, Pages visited, Scrolling, Searches, Timestamps

We share this information with Squarespace, our website analytics provider, to learn about site

traffic and activity.

This website uses cookies and similar technologies, which are small files or pieces of text that

download to a device when a visitor accesses a website or app. The cookies Squarespace uses are:

Functional and required cookies are always used, which allow Squarespace, our hosting platform, to

securely serve this website to you.

Analytics and performance cookies are used on this website, as described below, only when you

acknowledge our cookie banner. This website uses analytics and performance cookies to view site

traffic, activity, and other data.

Personal information will only be collected when necessary, and it will always be clear that personal

information is being obtained. You will never need to provide personal information to access this

website and it will not be requested from you.

What data do we collect from you directly?

We only collect data that is provided by you through our contact form, this information will only be

used for responding to your enquiry and for marketing purposes.

Do we use your information for marketing purposes?

We do not share your information with third parties for marketing purposes.

From time to time, we will send out newsletters or seasonal messages, all communications will

include an option to opt out of future marketing. You may withdraw your consent to receive such

items at any time.

How long do you retain my personal data?

Personal data is retained for as long as we consider necessary to fulfil the purpose for which it was

provided (no longer than 6 years).

How do you make a complaint?

If you have a complaint regarding our use of your personal data, you should contact Capt Mark

Cowley via dragonflyaviation@btinternet.com

Date: 18/04/2023